Microsoft CRM

Microsoft CRM is a complete Customer Relationship Management system that provides a customizable platform for Sales, Marketing and Customer Service. This allows you to extend its database and functionality for very specific business demands as business requirements grow. Microsoft CRM encompasses all the best practices of customer relationship management and streamlines the way you communicate with clients, and collaborate with each other to guarantee a consistent level of service.

Microsoft CRM Consultants can provide your business with powerful capabilities for your business workflow automation and analytics. We can enable your sales, marketing and service staff to easily perform their tasks and share information to provide a seamless business function and customer experience.

User Experience & Efficiency

The Microsoft CRM user interface has evolved and been enriched to become far more user friendly compared to other CRM systems available on the market. The interface has been tweaked considerably to consider repetitive tasks and reducing the number of clicks required by users to perform tasks. Filtered Lists and Advanced Find allows users to quickly fine information and create query based conditions for their lists.

Boost Productivity: The more comfortable users are with their tools the more effective they are at performing their roles and responsibilities. Microsoft Dynamics CRM can work in Outlook as well as the web and mobile devices, so everyone finds it easy to use. MS CRM is designed to ensure sales staff can spend more time selling.

Outlook integration: Microsoft Outlook is already the world's leading tool for customer communication. Microsoft CRM extends the reach of Microsoft Outlook by turning it into a tool to manage customer information, allowing staff to perform all their tasks from one convenient location. Microsoft CRM Integrates with your existing systems to help break down information so you can track all your customer emails and correspondence as Activities in CRM.

Office Applications: CRM Works with MS Office applications so all your work is mainatained in the relevant context. Microsoft Dynamics CRM features an always-on connection to Excel that enables you to quickly turn customer information into dynamic snapshots or PivotChart dynamic views. Users can also seamlessly create Mail Merge documents in Microsoft Word through the Microsoft CRM interface.

Mobility: Microsoft Dynamics CRM Enhances offline communications so everybody can be productive regardless of location. Employees may be productive within the workplace as well as on the road, even if they aren't connected to a network. Information can be filtered so users receive only the data they require for their role.

 

Contact Dynamics CRM Ltd for a free consultation if you have any further Questions